It seems 8.0.1 is one of the more unstable patches launched, as in addition to the significant server problems that plagued the US and OC launches there are also many more issues that still linger. After the known issues posted yesterday we have yet more getting addressed by Blizzard, but this time with some solutions as well.
First off we have several suggestions on how to fix lost Mage Tower artifact appearances, as well as clarifications on the overall artifact transmogging system:
Mage Tower Appearances (source)
Before a hotfix that we made to the game on Tuesday, July 17 at 3:30 p.m. PDT, some players in the Americas, Australia, and New Zealand may have found that the Mage Tower Artifact appearance they thought they earned had gone missing. We have some suggestions for you, if you believe this to be the case.
Check your quest logs.
If you have either the scenario quest completed, or you’re on the final quest to return to Dalaran and talk to the Council of Six, you should be able to go turn it in and obtain the appearance.
Go to The Violet Citadel.
It’s possible that one of the Council of Six has the final mage tower quest available for you. Go to Dalaran, accept the quest, stand in the circle and have your weapon upgraded, and then complete the quest. This should award the appearance.
We apologize for the confusion. Thank you very much!
Artifact transmog (source)
Since the Pre-Patch went live yesterday, we’ve seen some questions and concerns from players on several transmogrification issues. We’d like to elaborate on some details about how the system works:
Transmogging an Artifact to look like a non-Artifact from your weapon appearances collection should work as it did before.
You can now have a transmogrify vendor put an earned Artifact appearance on appropriate non-Artifact weapons belonging to characters who are of the same class and specialization as the character who earned the appearance.
However, if you wish to apply an Artifact appearance to an Artifact, you must visit the Artifact Forge in your Class Hall, and your character is restricted to appearances that were earned on that character.
Artifact appearances that come in pairs (main-hand + off-hand) cannot be separated when you’re using two items. If you apply the appearance of one of these to your main-hand item, your off-hand item will use the appearance of the other, and vice versa.
Artifact appearances that come in pairs *can* be applied to two-hand weapons. A Shadow Priest can now make a staff look like Xal’atath, Blade of the Black Empire.
Some Artifact appearances are so awesome that they can bypass restrictions on some weapon types. However, even though some restrictions have been lifted, other weapon restrictions remain. It is not intended that a melee weapon can be made to look like an Artifact bow or gun. Likewise, you can’t make a bow/gun/wand look like an Artifact melee weapon.
When doing transmogrification, you can select a slot to alter in the character pane on the left of the window, and then *right-click* on an appearance in the right pane of the window and use “transmogrify as”. This is especially useful when you visit the transmogrifier as a Feral or Guardian Druid.
Thank you very much. We’ll continue to keep an eye on all of your questions and feedback!
We then also have another list of common issues, some with explanations and solutions:
List of common issues (source)
Known issue: Due to changes to the Mythic+ system in Battle for Azeroth, players will not receive their normal Mythic Cache loot and keystone this week. As this was unintended, we will be providing 1000 Wakening Essence as well as a Level 2 Keystone in the Mythic Cache for those who qualified for loot in the previous week. Our sincerest apologies for the inconvenience!
Known issue: The Ancient Elothir does not spawn as required for a variety of quests, preventing players from completing the zone. We are looking to fix this issue as soon as possible.
Not a bug: For compatibility reasons, the option to play in fullscreen has been removed from the game. Players may choose between playing in either windowed or fullscreen (windowed) mode.
Under investigation: We have received reports that some players are unable to claim a gifted expansion. An investigation has been launched.
Under investigation: Some players that have both the Authenticator and SMS Protect enabled have reported missing the four extra bag slots. We are currently attempting to verify this issue.